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About Us
ADRAssist.org is Dedicated to Your Success
At ADR Assist, we're committed to helping hospice agencies navigate the challenges of ADR and MAC requests with confidence. We understand that every request is time-sensitive and every reimbursement matters, which is why our team works alongside you to prepare accurate, compliant, and timely responses. Our goal is to reduce administrative stress, protect your revenue, and give your staff more time to focus on what matters most—providing compassionate care to your patients and their families. When you partner with ADR Assist, you gain a trusted extension of your team that is dedicated to your success every step of the way.
Services
What We Do At ADR Assist.org
We help hospice agencies respond to Medicare Additional Document Requests (ADRs) with confidence and clarity.
01
ADR Response Review
We review the ADR request, the claim, and supporting documentation to understand what the reviewer is looking for.
02
Hospice Chart Review
We conduct a thorough chart review to identify missing, incomplete or weak documentation that could impact the outcome.
03
Fast Triage Consults
Need answers quickly? Our FREE phone consultation provides expert insight and clear next steps so you can move forward with confidence.
04
Submission Readiness
We help insure your documentation packet is organized, complete and easy for reviewers to follow.
Reviews
Real Results. Real Relief.
★★★★★ Saved us during an ADR wave
We were drowning in ADR requests and had no idea where to start. ADRassist stepped in quickly, organized our documentation, and walked our team through exactly what Medicare was looking for.
Every submission went out clean and on time. We recovered reimbursements we were sure we'd lose. Worth every penny.
★★★★★ The PEPPER report finally makes sense
We had been glossing over our PEPPER data for years without really understanding the risk it was flagging. ADRassist did a deep dive with our team, explained exactly where we stood compared to national benchmarks, and helped us put a corrective action plan in place before it became a bigger problem.
Proactive, knowledgeable, and incredibly easy to work with.
★★★★★ Qlarant audit — no problem
When we received notice of a Qlarant review, our director of nursing was panicked. We called ADRassist and they took the wheel. They reviewed our clinical records, identified gaps, coached our staff on documentation standards, and helped us craft our response. We came out of that audit in much better shape than we expected.
I recommend them to every hospice administrator I know.
